Agreement to Terms
By accessing and using the Violet Wren website and services, you agree to be bound by these Terms of Use. If you disagree with any part of these terms, you may not access our website or use our services.
Description of Services
Violet Wren provides educational programs and resources focused on techniques for capturing ideas and insights during nighttime hours. Our services include digital courses, workshops, mentorship programs, and related educational materials.
User Accounts
When you create an account with us, you must provide accurate, complete, and current information. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
We reserve the right to terminate accounts that violate these terms or engage in fraudulent activity.
Purchases and Payments
All purchases are subject to the following terms:
- Prices are displayed in Canadian Dollars (CAD) unless otherwise specified
- Payment is required at the time of purchase
- We accept major credit cards and other payment methods as displayed at checkout
- All sales are final except as provided in our refund policy
Refund Policy
We offer a 30-day satisfaction guarantee on all individual programs. If you are not satisfied with your purchase, you may request a full refund within 30 days of purchase. To request a refund, contact us at [email protected] with your order confirmation.
Refund exceptions:
- Corporate training packages have custom refund terms specified in individual contracts
- Mentorship programs may have prorated refunds based on sessions completed
Intellectual Property
All content on this website and within our programs, including text, graphics, logos, images, audio, video, and software, is the property of Violet Wren and is protected by copyright, trademark, and other intellectual property laws.
You may not:
- Reproduce, distribute, or publicly display our content without permission
- Modify or create derivative works from our materials
- Use our content for commercial purposes without a license
- Share your account access or course materials with others
User Conduct
When using our services, you agree not to:
- Violate any applicable laws or regulations
- Infringe on the rights of others
- Upload harmful, offensive, or inappropriate content
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of the website
- Use automated systems to access our services without permission
Disclaimer of Warranties
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that:
- The services will meet your specific requirements
- The services will be uninterrupted, timely, secure, or error-free
- The results obtained from using our services will be accurate or reliable
Limitation of Liability
To the fullest extent permitted by law, Violet Wren shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount you paid for the services in question.
Indemnification
You agree to indemnify and hold harmless Violet Wren, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these terms.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of these external sites.
Modifications to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to this page. Your continued use of our services after changes constitutes acceptance of the modified terms.
Governing Law
These terms shall be governed by and construed in accordance with the laws of the Province of British Columbia, Canada, without regard to its conflict of law provisions.
Dispute Resolution
Any disputes arising from these terms or your use of our services shall be resolved through binding arbitration in Vancouver, British Columbia, in accordance with the rules of the British Columbia International Commercial Arbitration Centre.
Severability
If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
Contact Information
For questions about these Terms of Use, please contact us:
- Email: [email protected]
- Address: 1847 Granville Street, Suite 412, Vancouver, BC V6Z 1K7, Canada